The LoLoAndCo™ brand and www.LoLoAndCo.com website is owned and operated by Prodori, Inc., located at 9595 Wishire Blvd. Suite 900, Beverly Hills, CA 90212. Prodori Inc. provides customer service for the LoLoAndCo™ website. Both Prodori™ and LoLoAndCo™ ("we" or "us") recognize that you care how information about you is used and shared. We have created this privacy policy ("Privacy Policy") to inform you of our information collection, use and sharing practices for this website. This Privacy Policy only covers information collected at this website, and does not cover any information collected offline by LoLoAndCo™ or Prodori™ (unless specifically stated).
We respect your privacy and because we do, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy will help you understand how we handle the data we collect.
As we continue to develop our LoLoAndCo.com website and take advantage of advances in technology to improve the services we offer, this Privacy Policy likely will change.
We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current Privacy Policy.
This Privacy Policy was last updated on January 4, 2010.
At LoLoAndCo™ and Prodori™, we are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.
Our customer service center also operates over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
LoLoAndCo.com does not require you to provide personally identifiable information for browsing purposes. Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this website or participate in all of its features.
We receive and store any personally identifiable information you enter on the website, whenever you shop with us online or information you give us in any other way. For example, we may collect the following personally identifiable information: your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or debit card, we will also include your account number.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
When you visit this website, our web server automatically collect anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.
We use the information we collect for various purposes, including:
• to complete your purchase transactions
• to provide the services you request
• to send you our catalogs and other offerings by mail
• to keep you informed about the status of your orders
• to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
• to notify you of product recalls or provide other information concerning products you have purchased
• to improve our merchandise selections, customer service, and overall shopping experience
Others with whom we share your information Affiliates of LoLoAndCo™ Prodori™: All of the above information that we collect, as described above, may be shared among all LoLoAndCo ™'s affiliates, if any, and Prodori™ entities.
Service providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.
Other companies: We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.
Business Transitions: We may transfer or share a copy of personal information about you in the event that LoLoAndCo™ and Prodori™ or one of their properties, affiliates or subsidiaries, goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via e-mail or prominent notice on our website prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of LoLoAndCo™ orProdori™ to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. LoLoAndCo™ and Prodori™ specifically reserves the right to transfer or share a copy of personally identifiable information collected from this website to the buyer of that portion of its business relating to that information.
Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this website or the public. We provide you with a number of choices regarding our handling of your nonpublic personally identifiable information.
Direct Mail or Telephone Marketing: If you wish to be removed from the list of customers that receive direct mail or telemarketing calls, please either write to:
Customer Relations Prodori
9595 Wilshire Blvd. Suite 900
Beverly Hills, CA 90212
• or call at 1.310.300.8409
If you choose to write to us, please include your name, address and credit card account number (if you have one), and state one of the following:
• "NO MAIL OFFERS" (if you don't want to receive offers by mail);
• "NO PHONE OFFERS" (if you don't want to receive offers by phone); or
• "NO PHONE OR MAIL OFFERS" (if you don't want to receive either).
Because customer lists often are prepared well in advance of an offering (sometimes few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.
Please note that we do not offer an opt out from sharing nonpublic personally identifiable information about you among Prodori™ entities.
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address:
Customer Relations Prodori
9595 Wilshire Blvd. Suite 900
Beverly Hills, CA 90212
Please allow 30 days for a response.
A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer to a website.
We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to LoLoAndCo.com. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services or data management. We call them our Customer Service Team. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Service Team. However, we respect your right to choose whether to be included in such services. If you would like to opt out of these services, please notify us in writing to:
Customer Relations Prodori
9595 Wilshire Blvd. Suite 900
Beverly Hills, CA 90212
Please allow 30 days for a response.
Protecting children's privacy is important to us. Our website is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our website is targeted to attract anyone under 13. We also do not send e-mail correspondence to anyone who tells us that they are under the age of 13 without their parent's consent. Our online sweepstakes are restricted to entrants who are at least 18 years old.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
While visiting the website, you may link to sites operated by our business partners or other third parties. This does not mean that we endorse these sites. We do not make any representations or warranties about any website you may access through this website. They are independent from us, and we have no control over, or responsibility for, their information or activities.
In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the website Privacy Policy. Make sure you understand any site's privacy policies before providing personal information.
You will receive promotional e-mails from us only if you have asked to receive them. If you do not want to receive e-mail from LoLoAndCo™ or Prodori™, you can click on the unsubscribe link and hit send at the bottom of any e-mail communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
By using this website, you accept the policies set forth in this Privacy Policy.
We'll be happy to provide additional information or answer any questions. Please:
• Call toll-free 1.310.300.8409
• Write:
Customer Relations Prodori
9595 Wilshire Blvd. Suite 900
Beverly Hills, CA 90212
Macintosh users must place their online orders using Safari or Firefox. These browsers allow us to offer our customers the highest level of security; other browsers prevent users from viewing secure pages during the checkout process. We apologize for any inconvenience.
Download a free copy of Firefox by clicking here. For the latest version of Safari, from the Apple menu, choose Software Update.
LoLoAndCo™ watch brands are designed in America and manufactured through a network of international manufacturers, utilizing Swiss Movements for watches, parts made in Switzerland, as well as casings and bands manufactured and assembled in China.
LoLoAndCo™ branded jewelry is designed in America and manufactured in China, in strict accordance to LoLoAndCo™’s brand design specifications.
The combination of Swiss movement parts and Asia’s diverse manufacturing base, allows the manufacturers of LoLoAndCo™ brands to bring entire watch and jewelry collections to market smoothly. LoLoAndCo™ watches match LoLoAndCo™ rings, pendants, and earrings perfectly, all with the strictest of quality control enforced.
All LoLoAndCo™ brand watches come with a 2 year limited warranty. Please use the registration form at www.LoLoAndCo.com to register your product’s warranty. To obtain a written warranty for any of these items, send a specific written request to:
Customer Relations Prodori
9595 Wilshire Blvd. Suite 900
Beverly Hills, CA 90212
When you use this website, you are automatically agreeing that both your access to the site and your use of it are: Subject to the terms and conditions in this legal notice, which may change at any time without notice. Subject to all applicable laws. Undertaken at your own risk. Please refer to this page frequently to review our current terms and conditions of use.
The following elements of this website are the property of LoLoAndCo™ or Prodori™ or our suppliers and are protected by United States and international copyright laws: • All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site. • All software.
The trademarks or trade dress of LoLoAndCo™ or Prodori™ and our respective affiliates may not be used without our written permission. Trademarks or trade dress include the LoLoAndCo™, Prodori™ names and logos, and other graphics, logos, page headers, button icons, scripts, and service names of LoLoAndCo™ and Prodori™ products, services, and programs, and those of our respective affiliates.
You have permission to electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or shopping with the website. Unless we give you written permission in advance, any other use of this website, its content and its information, including linking or framing to this website, are strictly prohibited.
Our goal is to provide complete, accurate, up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. Prices and descriptive information or imagery are subject to change without notice. We sincerely apologize for any inconvenience this may cause.
We make no representations or warranties of any kind, whether express or implied, with respect to this website, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this website or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.
Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this website. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
By visiting this website, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates.
Any dispute relating in any way to your visit to our website or to products purchased here shall be submitted to confidential arbitration in Los Angeles, California. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of California. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this website or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.
As part of our ongoing commitment to ensure that your shopping experience with the website is protected, we will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.